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Background on ISO 9000:
ISO 9000 actually refers to a family of standards: ISO 9000:2000 (contains vocabulary and definitions), ISO 9001:2000 (contains the actual requirements that an organization has to comply with to become certified), and ISO 9004:2000 (contains guidelines on how to improve a quality management system). ISO 9000 is a standard for quality management and sets requirements for all aspect of the operation of an organization (Sales, Purchasing, Manufacturing, service delivery, etc...). Areas that are not covered specifically by this standard are: accounting, finance and personnel. Human resources such as hiring and training are covered though. The purpose of this standard is to ensure that your organization will consistently provide products or services that meet customer and applicable regulatory requirements, and that your organization will enhance customer satisfaction by being effective in your operation and continually improving them.
Among the companies we helped in their certification and compliance projects:
        
ISO 9001:2000 Certification consulting:
We offer 3 options depending on the resources you wish to allocate for the implementation of ISO 9001:2000. All three options are SATISFACTION GUARANTEED.
1/ Turnkey certification consulting:
If your company wishes to have CALISO drive the implementation to comply and be certified with ISO 9001:2000, we offer an implementation service that follows a 5-step methodology: Gap assessment, quality management system upgrade, training, internal audit, and certification audit. We will provide and generate all the required documentation to meet the requirements of the standard. The implementation usually involves streamlining and simplification of your operation to take full advantage of the benefits of the standard. We have consultants in almost all the different states, Canada, Mexico, France, Brazil and North Africa.
Recent testimonial from Tim Grover, QA Manager of CISCO (Genesis Engineering Svcs):
We are proud to announce the completion if the ISO 9001:2000 and ISO 14001:2004 certifications. We had a very tight schedule and the services provided by CALISO were invaluable. They helped to guide us through the entire process as well as reviewing the nonconformities so that we could resolve the issues and get the certifications within the deadline. We look forward to continuing our relationship with CALISO as we prepare for the internal audit.
You can also check-out our Success Stories and References.
For the Tunkey certification we can secure for you State Funding to cover a substential portion of the training cost associated with this program for California companies. 
2/ Desk audit:
If your company has internal resources (management representative, QA Manager/Supervisor) and needs exacts guidance on what needs to be done, we offer desk audits that will help you comply with the standard you choose at minimal cost. We basically review all your operational documentation to identify any requirements not being met. You will need to send us a copy of your QA Manual or policies (Level 1), procedures (Level 2), and your organizational chart for a thorough audit/review on our part. The review will be under non-disclosure agreement and will maintain full confidentiality. We will then issue a detailed checklist of the modifications your system requires to comply with ISO 9001:2000. The checklist will be very specific to what needs to be done. We will also provide you with templates for the QA Manual (Level 1), a Continual Improvement Plan, and an Internal Audit Checklist that you can customize to meet the new requirements of the standard. Once the modifications are made, you will need to implement the changes in accordance with the recommendations in the report.
The Upgrade Desk Audit is available in English, French, German and Spanish. To start your implementation you would need to fax us a PO at (510) 217-6621 and e-mail us your Level 1 (QA Manual) and Level 2 (Procedures) to Tiout@caliso9000.com
3/ Online training and documentation templates:
If your company has internal resources (management representative, QA Manager/Supervisor) to conduct the implementation internally and does not want to spend any money on consultants, you will need to train your staff to ISO 9001:2000 and auditing to it. You will also need to provide them with documentation templates to conduct the upgrade. We offer very popular an effective online course that comes with the FREE higher-level documentation templates you will need. This course comes with a 15% discount if you register 10 or more trainees. See more information on this courses at: ISO 9000:2000 & Auditor course.
We guarantee your certification provided you follow our recommendation in a timely manner. The Online Training, the Desk Audit and the Turnkey Consulting are satisfaction guaranteed. If you are not satisfied with our work, you will get a full refund upon return of all the documentation generated or provided. The refund covers the latest billing period for onsite consulting.
You will also have 1 year of free e-mail consulting support, where we will answer any questions you may have to help you successfully complete your certification.
To start your implementation call us at 1-800-306-1366
or fax us a PO at (510) 217-6621. For Option 1, there are no travel or accommodation expenses if we have a consultant in your area, otherwise, they are billed at cost. You will also need to e-mail us your Level 1 (QA Manual) and Level 2 (Procedures) and product specifications for the gap assessment preparation to Tiout@caliso9000.com
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