Sample of web-based surveys to meet the new ISO 9001:2000 requirements:
Survey to evaluate training effectiveness:
Requirement 6.2.2.c of ISO 9001:2000
Customer satisfaction and disatisfaction survey for the service industry:
Requirement 7.2.3.c of ISO 9001:2000
Customer satisfaction and disatisfaction survey for medical devices:
Requirement 7.2.3.c of ISO 9001:2000
Customer satisfaction and disatisfaction survey for product design and/or manufacturing
Requirement 7.2.3.c of ISO 9001:2000
Customer satisfaction and disatisfaction survey for the Telecom industry
Requirement 7.2.3.c of ISO 9001:2000
The samples are snapshots of portions of larger templates that can be readily used or customized.